Terms of Service - ApexVectors

These Terms of Service govern your access to ApexVectors websites, platforms, proposals, and professional services. By accessing or using our services, or entering into an order that incorporates these terms, you confirm that you have authority to bind the relevant organization and agree to these terms. A signed statement of work or master services agreement controls if it expressly conflicts with these terms.

ApexVectors provides enterprise technology services that may include cloud architecture, migration, infrastructure management, SaaS product design and development, enterprise software implementation, systems integration, security consulting, maintenance, and support.

Specific deliverables, timelines, service levels, acceptance criteria, dependencies, and fees will be set out in an applicable proposal, order form, or statement of work. We may improve service features provided that the material contracted functionality is not substantially reduced.

You are responsible for providing timely, accurate information and reasonable cooperation; maintaining authorized access credentials; securing your systems and endpoints; obtaining necessary rights and consents for data supplied to us; and using the services lawfully.

You must not interfere with service integrity, attempt unauthorized access, introduce malicious code, misuse intellectual property, circumvent security controls, or use our services to violate law or third-party rights.

ApexVectors and its licensors retain ownership of pre-existing technology, methodologies, frameworks, tools, documentation, trademarks, and general know-how. You retain ownership of materials and data you provide.

Ownership and licensing of custom deliverables will follow the applicable agreement. Unless otherwise stated there, upon full payment you receive a non-exclusive license to use the delivered work for your internal business purposes. Feedback may be used without restriction provided it does not identify you or disclose confidential information.

Fees, currencies, billing schedules, taxes, and reimbursable expenses are specified in the applicable commercial document. Unless otherwise agreed in writing, invoices are due within 30 days. Undisputed overdue amounts may accrue lawful interest, and we may suspend affected services after reasonable notice. You remain responsible for applicable taxes other than taxes on our net income.

Each party will protect the other party’s non-public business, technical, and commercial information using reasonable care and will use it only to perform or receive the services. These obligations do not apply to information independently developed, lawfully received without restriction, publicly available without breach, or required to be disclosed by law after permitted notice.

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, punitive, or consequential damages, or for loss of profits, revenue, goodwill, or data, arising from the services. Except for liabilities that cannot lawfully be limited and obligations expressly excluded in an applicable agreement, each party’s aggregate liability will not exceed fees paid or payable for the affected services during the twelve months preceding the event giving rise to the claim.

Each party will defend and indemnify the other against third-party claims arising from its gross negligence, willful misconduct, violation of law, or infringement caused by materials it supplies. The protected party must provide prompt notice, reasonable cooperation, and control of the defense, subject to approval of settlements that impose admissions or non-monetary obligations.

Either party may terminate an affected agreement for a material breach not cured within 30 days after written notice, or immediately where insolvency or unlawful conduct makes continued performance unreasonable. Upon termination, you must pay accrued fees, each party must return or destroy confidential information as required, and provisions intended by their nature to survive will remain effective.

The governing law and courts will be stated in the applicable master services agreement, order form, or statement of work. If no such document specifies them, applicable law will be determined according to mandatory conflict-of-law rules and the jurisdiction most closely connected to the contracting ApexVectors entity and engagement.

Before commencing formal proceedings, the parties will attempt in good faith to resolve disputes through executive-level discussions for at least 30 days. If unresolved, disputes will proceed under the forum and process stated in the applicable agreement. Either party may seek urgent injunctive relief to protect confidential information, security, or intellectual property.

We may update these terms to reflect legal, security, or service changes. Revised terms will be posted with a new “Last Updated” date. Material changes will apply prospectively and will be communicated when required. Changes to a signed agreement require the written authorization specified in that agreement.

Questions about these terms or an ApexVectors service agreement may be sent to support.apexvertors@gmail.com. Please include your organization and relevant agreement or project reference so we can respond efficiently.